Redefining Infection Control

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Service Maintenance and TrainingService Maintenance and Training

Service Maintenance and Training

An important part of keeping your sluice and dirty utility room fully functional is effective and reliable maintenance.

In our effort to provide you with high quality, consistent support, we have established a growing team of highly qualified engineers capable of servicing your hardware, wherever you are in the UK.

We understand the vital importance of a fully functioning sluice/dirty utility room so in addition to standard repair and servicing, we provide a preventative maintenance service that will ensure you will maximise the uptime of your sluice/dirty utility solutions and keep the risk of infection to a minimum.

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Comprehensive Service

We offer a wide range of services designed to support you in preventing the spread of infectious diseases through exposure to human waste.

Our services include:

  • Site and machine evaluation
  • Room layout and connection advice for optimal performance
  • Installation
  • Commissioning and staff training
  • Service & Maintenance
  • Testing to HTM 2030
  • Repair

We directly employ a nationwide network of engineers, which means we can give you the support you need rapidly.

We use tracking technology to identify and re-route the closest available engineer to you to ensure you get the support you need in the quickest time possible.

Our servicing and maintenance provisions are designed to help you control infection risks, reduce your downtime and reduce your operating costs.

Preventative maintenance contracts include audit-style room surveys and HTM validation testing of your dirty utility room installations.  Click here to learn more.


We also offer training to your clinicians and care staff for best practice operational procedures and infection control when operating in a sluice/dirty utility room environment.

If you would like to learn more about our training services, click here.