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Silver – Standard PPM Cover
Our Silver PPM is our basic standard cover which includes the minimum requirement to ensure that your machines are kept in good working order. DDC recommends that the bedpan washer disinfectors and pulp macerators receive two Planned Preventative Maintenance visits and that the incontinence macerators receive four each year.
Our expert engineers will diagnose and thoroughly maintain your machinery through an intensive series of processes which will ultimately prolong the lifespan of your machines. The service checks and scale management processes identified on the service visits will ensure your equipment continues to operate in line with the manufacturer’s performance specification and best practice healthcare standards. Our ongoing activity and recommendations will also prolong the working life of critical parts within the machine and reduce the likelihood of equipment failure and engineer call outs.
In addition to the engineer service visits DDC offer a discount on all DDC spare parts, discounted prices on reactive call outs and customers with DDC PPM Cover can receive preferential call out time over reactive.
Silver standard PPM package includes:-
- Scheduled Service
2 per year for Washer Disinfectors & Pulpmatic Macerators
4 per year for Incomatic Macerators
- HTM2030 or HTM – standard testing
- Basic Asset Reporting
- Annual advanced invoicing
- 72 hours response time (SLA)
- Staff training on commissioning of machine plus best practice usage